Privacy Policy

Last​ ​Updated​: January 2025

Introduction

We at Kali Wellness, LLC ("Kali Wellness," "We," "Us," or "Our") respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information “You,” the user, provide to Us when You access Our website (“Sites”), purchase Our goods or services, or engage with Us on social media, as well as Your rights to the information We collect.

Please read this Privacy Policy carefully. We will alert You to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.

Third-Party Platforms: Some Kali Wellness Sites, services, and communications and are hosted in partnerships with third-party platforms. Accordingly, some policies are dictated by Terms of Service and Privacy Policies of those platforms. This Privacy Policy applies only to the Sites, as owned, and operated by Kali Wellness. SMS consent is not shared with third parties for marketing purposes.

What This Privacy Policy Does Not Address: This Privacy Policy does not address the data management process and policies of, and information usage policies of, other sites and/or integrations of which the Sites may be linked to or integrated with, or which a Kali Wellness service utilizes.

Information We Collect

We only collect the personal data that You choose to provide during your engagement with Us. You may elect to not provide any of the below information, but You may not be able to access and/or use Kali Wellness Sites, Services, or certain features.

Personal Information: When You sign up to receive any of Our newsletters, respond to a survey, register for a class, or purchase any product or service, You may be required to provide Us with personal information about Yourself, such as Your name, address, email address, and phone number. We do not collect any personal information from Visitors when they use the Websites unless they provide such information voluntarily, such as by registering or sending Us an email or signing up for a newsletter. All information We collect and/or receive under this section is collectively called “Personal Information.”

Order Information: When You place an Order, You must provide Us with certain information about the products and services You are seeking to purchase. Such information is collectively called the “Order Information.”

Billing Information: When You wish to purchase a product or service, You will be required to provide certain information in addition to the Personal Information and Order Information noted above. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the “Billing Information.” Although We will have access to the Billing Information, it will also be collected and processed by Our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use.

Cookies. When You visit the Sites, We send one or more cookie to your computer that uniquely identifies your browser. Most browsers are initially set up to accept cookies, but You can change your browser’s settings to refuse all cookies or to indicate when a cookie is being sent. Cookies may contain account information such but not limited to information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services, and your username and password if You opt in to the automatic login option.  Note that if You choose to decline cookies via your browser, You will have some limitations in using Kali Wellness services. 

Minor Data: The Services are not intended to be used by minors, and We do not knowingly collect any personal information about children. If You are the parent or guardian of a minor who has provided us with their personal information, You may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

How We Use Your Information

We may use your contact information for the following purposes:

Communicate: We use your personal information to communicate with you about our products, services, and updates.

Provide Services: We use personal and financial information to process and fulfill your requests and orders. We also may provide this information to third parties in connection with operating and maintain the website, fulfilling your requests for services, processing credit card payments (if applicable), performing business and sales analysis, and offering contests or conducting surveys

Marketing: We may use your personal information to send marketing communications with your consent. You will receive marketing communications from Us if You have subscribed to receive marketing communications from Us, and You have not opted out of receiving that marketing when You provide us with your email address.

User Experience: We use cookies to improve the quality of our services and enhance user experience by storing preferences and tracking user trends, such as how people use the Sites. We also use other Internet technology, as described above under “Information We Collect.”

Compliance: We disclose personal and other information if We have a good-faith belief that the disclosure is reasonably necessary to comply with the law, legal process or an enforceable government request; to enforce applicable terms of use for our services; to detect, prevent or otherwise address illegal activity, fraud, or security issues; or to protect the property or safety of our users, Kali Wellness, or the public as required or permitted by law.

Business Transaction: We may disclose your personal data to third parties in the event We sell or buy business assets, at which point We may disclose your personal data to the prospective seller or buyer as part of the transaction.

Disclosure of Information

We may share your contact information:

  • In response to legal requests or as required by law.

  • With third-party service providers assisting us with operations, such as our POS for receipts etc.

  • In connection with a corporate transaction or restructuring.

  • Abiding by HIPPA laws and regulations 

  • HIPPA compliant communication

How Long We Keep Your Personal Data

We will hold your personal information on our systems only for as long as required to provide You with the services you have requested, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.  In some circumstances (1) You can ask us to delete your data: see ‘Your Choices’ below for further information; or (2) We may anonymize your personal data (so that it can no longer be associated with You) for research or statistical purposes, in which case We may use this information indefinitely without further notice to You.

Your Rights

You have the right to:

Account Review:  If you have an account with Us via our booking platform, You can review, update, and/or correct your account information online by making the appropriate selections or changes. We make good faith efforts to provide You with access to your personal information and the ability to correct the information if it is inaccurate or to delete it at your request (if it is not required to be retained by law or for legitimate business purposes). We require users to reliably identify themselves and the information they wish to access, correct, or remove before processing these requests, and We may decline to process requests that We believe in good faith are unreasonable or unduly burdensome (such as requests that are repetitive, require disproportionate technical effort, jeopardize the privacy of others, or would be impractical to satisfy).

Service Review: You can add, edit, pause, or remove services that You have subscribed to by logging into the Sites.

Deactivate Account: You can deactivate your account with Us at any time by making the appropriate selections. If You deactivate your account and later wish to reopen it and again receive services from Us, You may be required to re-enter your account information and re-subscribe to any services you wish to receive. However, if You deactivate your account, We may retain certain information associated with your account for record keeping. Further, We generally do not remove information that You have made publicly available, and information that has already been provided to third parties as described in this Privacy Policy may be retained by those third parties and will be subject to their policies, and not this Privacy Policy.

Delete Information: You have the right to request that we delete personal information we maintained about You. 

Opt-Out: If We propose to use personal information for any purposes other than those described in this Privacy Policy, We will offer You an effective way to opt out of the use of personal information for those other purposes. We do reserve the right to contact you on matters that We believe in good faith to be urgent or of particular importance even if You opt out from other communications, but these would not include marketing communications. You can exercise that right by contacting us at Hello@KaliWellness.com

Email & SMS Notice

To be compliant with the Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via in-site notification within seven (7) business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions

  • Process orders and to send information and updates pertaining to orders.

  • Send you additional information related to your product and/or service

  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.

  • Identify the message as an advertisement in some reasonable way.

  • Include the physical address of our business or site headquarters.

  • Monitor third-party email marketing services for compliance, if one is used.

  • Honor opt-out/unsubscribe requests quickly.

  • Allow users to unsubscribe by using the link at the bottom of each email.

To Unsubscribe

If at any time you would like to unsubscribe from receiving future emails, you can email us at: Hello@KaliWellness.com OR follow the instructions at the bottom of each email.

Contact Information

If You have any questions or concerns about this policy or any Kali Wellness services products, services, or features, please don’t hesitate to contact us at:

Kali Wellness

408 Westminster Ave., Suite 7, Newport Beach CA 92663

Hello@KaliWellness.com